A celebration of milestones that began with the shattering of the monopoly on paying for incoming calls and moving to becoming the only Digital Operator in SVG.
Come March 24, 2021, Digicel SVG will celebrate eighteen years as a telecommunications company here in St. Vincent and the Grenadines.
In 2003, unlike what existed previously, Digicel immediately set the pace with a repertoire of services that offered its customers non-payment for incoming calls. Since then, with innovative telecommunication services, Digicel has been achieving a plethora of milestones that has placed it into the category of major provider of such integral services.
Digicel’s evolution began with transitions from merely providing a GSM network and moving on to GPRS or 2G then onto to EDGE; as was the order of the day. It subsequently moved to providing faster data on a 3G network. By December, 2018, its newly introduced “blazing-fast” mobile speed on a Long-Term Evolution (LTE) network, saw Digicel as the first telecommunications provider to provide this innovation.
Digicel continued to advance and by 2019 it became involved in the implementation of the CARCIP National Broadband Project in the Caribbean region, providing both increased access to broadband networks, and the advancement of the development of an ICT-enabled services industry in the region. Additionally, in 2019, Digicel rolled out its new fibre optic infrastructure, heralding a new era of global competitiveness and economic development in St. Vincent and the Grenadines as it provided a faster, more reliable Internet service.
Digicel CEO, Ms. Fanta Williams concurred when she said, “We have really reinvented who we are as a company…. whereas before, we were voice and data centric. That’s what we did, and that was the standard operating model for most smart phone providers, most telecommunications companies; what we are now is a Digital Operator.”
To date, Digicel’s greatest milestone was achieved in October 2020 when it emerged as a Digital Operator. It delivered a suite of eight apps and a promise of powerful digital experiences as it become the only operator in the local market that could deliver sports, music, news, local radio, podcasts, messaging, marketplaces, and cloud storage.
Today, customers are still able to enjoy all of the digital experiences and data they could possibly wish for which include: D’Music for music, PlayGo for TV streaming, SportsMax for all things sport, BiP for advanced messaging, video and voice calling, gaming and marketplaces, LOOP for local and international news, GoLoud for 75 local radio stations and podcasts and Billo for cloud storage – each with its own super generous data allotment so that customers can feel, touch, experience and enjoy them as they live their digital lives. And on top of that there’s Digicel’s self-care destination, MyDigicel app. These, with all-new Digicel Prime Bundles.
To its credit, Digicel always puts its customers first. This celebration makes no exception. Digicel will feature a month of deals- Simply MORE deals on smartphones, Digicel Prime Bundles, Home & Entertainment and more! New and Existing Digicel customers could also win cash and other prizes every day when they use the Digicel suite of Digital apps. (MyDigicel App, BiP, Billo, PlayGo, D’Music, SportsMax, GoLoud, Loop.
Digicel serves consumer and business customers in 32 markets in the Caribbean, Central America and the Pacific. Its over US$7 billion investment and commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date. This 18th celebration endeavours to continue this trend.
With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.