Digicel Business, on Friday 18th February, launched its Digital Transformation Research Report and Guide, looking at the attitudes towards digital transformation and the impact the pandemic has had on businesses in this respect.
This report surveyed 1,900 businesses across the Caribbean, and through research, Digicel Business has been able to get a better picture of where companies are on their digital transformation journey.
Through its research, the digital operator has shared options that organisations can employ in their digital transformation journey.
In addition to conducting a Caribbean overview, Digicel Business also produced local reports for ABC Islands, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Jamaica, St Lucia and Trinidad and Tobago.
Key among the findings is that less than a third of businesses (29 per cent) surveyed had upgraded their cyber security as a direct result of the pandemic.
Meanwhile, the scale and number of global cyber threats have increased significantly since the onset of COVID-19. This increase is directly attributed to remote-work measures implemented to protect their workforce from the impact of the virus.
At present, in the third year of the pandemic, many are still working remotely.
Digicel Group Chief Business Officer Liam Donnelly said: “Cyber security is a hot topic globally, and it’s something that can have a devastating impact on anyone, personally or professionally, you don’t need to be a large company to be targeted,” he said.
He further noted, “while 77 per cent of businesses surveyed across the Caribbean had accelerated their digital strategy because of the pandemic, the resulting growth from this digital transformation investment is at risk of cyber security isn’t upgraded accordingly.”
Organisations that have not taken the necessary precautions to protect their information remain vulnerable to catastrophic assaults.
Globally, it is recognised that a cyberattack happens every 39 seconds, so protecting company and customer data is imperative to keep businesses operational in the face of ever-present threats.
“When we decided to do this report, it was because we saw an information gap in the industry with statistics specifically reflecting businesses in the Caribbean. We hope that the information in this report can serve as a guide for any entrepreneur looking at digital transformation and wondering how best to proceed,” Donnelly added.
The report is targeted at business leaders, owners and decision-makers who are looking to improve their understanding of digital transformation, and the benefits and challenges that come along with it, especially in the current climate.
It is now available, free to download, on the Digicel Business website – https://www.digicelbusiness.com/vc/en.html.